Return and Refund

 

At funlittleones.com, we ensure that every customer undergoes a stress-free purchase. Therefore, We have formed a friendly policy for our significant customers. Please read the following terms & conditions before making a purchase.

What is our Cancellation policy?

  • For the cancellation of any product, please do it within 24 hours of placing the order. To cancel your order, email us at pwn@pwnclothing.in  along with the order id in the subject line.
                                                                                                                             
What is our exchange/ return policy?

    • You may exchange the product for a different size, or an entirely new style. In the unfortunate case that any goods that you have ordered from us are not received in good condition—is damaged or defective, or if the product delivered is different from what you had expected—you may return or exchange the goods. For the process of return or exchange, the product should be unused and in the same condition as you received it and in its original packaging along with original tags. The exchange is valid within 7 days from the date on which these goods were delivered. Returns are not valid on clearance merchandise and customized orders.
    • Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.
    • Products that are customized are not returnable.
    • In case of deliveries outside India, you will be liable to pay the return shipping and Indian customs charges which are non-refundable.
    • So If the product is eligible for size exchange, please mail us at pwn@pwnclothing.in within 72 hours from the date of delivery of the parcel. Once your email gets notified by us, please send the product back to us by yourself.

     Note: Return to be valid only within 7 Days of receiving your order. We do not have a reverse pick-up facility. The cost of return shipping is to be made by the customer and is non-refundable. We suggest returning items through traceable mail, as any returned items that are not received by funlittleones.com or PWN Clothing will be treated as not returned. Please note that 2 percent bank charges will be deducted from the total refund amount. 

    Kindly remember to take acknowledgment receipt of the number of dispatched products from the courier guy, with his signature and mobile number. funlittleones.com or PWN Clothing or its partners  will not be responsible for any lost shipment.

When will I receive My Refund?          
  • Once we receive the return, the product(s) will go through a quality check
  • After the product passes the quality check, we will issue a refund to the original mode of payment.   
    
                                                                                                                                                                                                                                                      Please note the following address where you have to return the product for exchange: 
PWN Clothing
62/498 First Floor, HS Rupwate Marg, MotilalNagar1,Goregaon West,Mumbai-400104 Maharashtra India.
 
  • You can report the product within 3 days from the date of delivery.
  • While returning the product, please mention your name, address, number, email, and order id on the parcel along with the size needed.
  • When the desired size or the product is not in stock, we issue a credit note for our customers with a validity of 60 days (from the date of receipt of store credit), and is provided to our customer.
  • In case of Damaged/Wrong delivery: If the merchandise is damaged or an incorrect item has been sent by mistake, you can write to us at pwn@pwnclothing.in or contact us at +91 9820216497 within 48 hours from the date of delivery of the parcel. Then, you can send the product back to us with your order number. When we receive the damaged product, we will send you a fresh piece .
  • for any further clarifications you can contact +91 9820216497